1. Free Shipping Policy
Your order must reach a minimum purchase amount of $79 after any discounts and before any shipping fees or applicable taxes.
2. Order Processing Time
Orders within the U.S. will begin processing and ship within 1–3 business days after placement.
3. Estimated Delivery Time
For U.S. mainland addresses, total delivery time is approximately 10 business days.
Example: If you place an order on July 1st, you can expect delivery around July 10th.
Note: All delivery times are estimates provided by the courier. We are not responsible for delays. Delivery times do not include public holidays, weekends, or rare (customs) delays. Delivery to remote or rural areas may take longer. Please track your package for the latest updates.
4. Discreet Shipping
Your privacy is our priority. We understand you may wish to keep your purchases confidential. All packages are shipped in unmarked, plain packaging with no indication of contents or the sender. We also use neutral descriptions for customs purposes when possible, and no invoices are included inside. Please note that international shipments may occasionally undergo customs inspections, which are beyond our control.
5. Undeliverable Areas
We regret that we are currently unable to ship to the following states: Alabama, Kansas, Mississippi, North Dakota, Rhode Island, South Dakota, Tennessee, Texas, Utah, and Wyoming. We will notify you as soon as shipping to these areas becomes available.
6. Get Help
For assistance with your order, please contact us at: info@tenderthrill.com